This policy explains how Travellers Marketplace (Pvt) Ltd(“Travellers”) collects, uses and protects your personal data when you use our website and services.
1. Data we collect
- Contact details you provide in inquiries and forms (name, email, phone).
- Trip details you share (routes, dates, preferences).
- Website analytics data, only where you have consented to cookies.
2. How we use your data
- To respond to your inquiries and prepare quotations.
- To provide and improve our services.
- To send you updates you have requested (such as launch notifications).
3. Cookies & analytics
We only load analytics (such as Google Analytics and the Meta Pixel) after you accept cookies via our consent banner. You can decline at any time, and no analytics scripts will load.
4. Sharing
We share your details with travel suppliers only as needed to fulfil your requests. We do not sell your personal data.
5. Your rights
You may request access to, correction of, or deletion of your personal data. Account-level data export and deletion tools will be available in the traveller portal. Meanwhile, contact us and we will action your request.
6. Contact
For any privacy request, email hello@travellers.lk.
